Prohibited & Dangerous Goods

Zeturn helps you buy postage and print labels from carriers like USPS, UPS and FedEx. What goes inside your parcel is always your responsibility. Please read this before you ship.

You are legally liable for the contents of every parcel you ship, and for declaring, packing and labeling it correctly. Shipping prohibited or undeclared dangerous goods can be a federal offense and may result in fines, prosecution, seized parcels, and cancelled carrier accounts. If you are ever unsure, do not ship it — contact the carrier first.

Never ship these through Zeturn

These items are prohibited on our standard shipping and must never be sent using a Zeturn label. To ship them, work directly with a carrier that offers a proper dangerous-goods service.

Restricted — allowed only if declared and packed correctly

Some everyday items count as dangerous goods and can usually be shipped by ground, but only when you answer “Yes” to the dangerous-goods question, declare them, and follow the carrier’s packing rules and quantity limits:

When you buy a label, we ask “Dangerous or hazardous goods? Yes / No.” Answer honestly. Saying “No” when your parcel contains restricted items can void your coverage and make you liable for any damage, delay, fines or injury that result.

Your responsibilities

Our role

Zeturn provides the tools to compare rates, buy postage and print labels. We do not inspect, handle or transport your parcels, and we are not the carrier. We may refuse service, cancel a label, or report shipments that appear to breach this policy or the law.

Carrier rules are the final word and can change. Always check the current prohibited-items lists for USPS, UPS and FedEx before shipping.

Questions? Message us on WhatsApp. This policy is a plain-English summary and does not replace carrier rules or the law.

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